"Ghost in the Fog"

It's simple. If your shipment is damaged, or there is some other reason you are unsatisfied, send us an email at support@canvasplus.ca (or call us toll free at 1-888-332-4794) within 14 days of receipt and let us know you would like to return the product(s) and the reason(s). Always inspect packages on arrival. If damaged, take pictures of the damage to the packaging and the art print(s) and include the photos in your email. We will arrange to have the product shipped back to us at no cost to you. We will also immediately start the reprint process for damaged or unsatisfactory print(s) and send them to you once the original shipment is returned. If you do not want the product(s) any more, we will issue a full refund once the original shipment is returned.

We ship art every day, so we are good at it. The cost of packaging and shipping is calculated when we get your order and will appear on your final invoice. We use a discount shipping brokerage to get the best possible pricing for courier shipped items. Our overall shipping costs average out to about 15% of the canvas or fine art print purchase prices. Go to our Shipping FAQs for more information.